What can UX Design do for me?
Make the difference, provide an excellent experience
While a good User Interface (UI) can increase your website's conversion rate by 200%, a better UX design will double that percentage to a whopping 400% (Based on Forrester Research.).
Reduce the development cost
Implementing UX at the early stage of a project will avoid costly post-release fixes. Doing so can cost up to 10 times more (according to Robert Pressmen's book "Software Engineering: A Practitioner's Approach".).
Create a better brand
If you had to choose between a business that brought you a terrible experience on their website versus one that answered all your needs - and even went beyond them. Which one will you choose? And more importantly, which one will you advocate for?
Lower the support costs
When you addressed all your users' expectations beforehand and deliver a complete and thoughtful experience, you will reduce friction, thus diminishing the number of questions they might have about your product or service.
How do I implement UX Design?
First, you reach out to me, and it’s done! Well, we wished it was that simple.
The first step is correct though, by discussing your current digital presence or next project we can establish what best fits your need.
Then I work my magic by delivering one of the following:
Identify where there is room for improvements and differentiation.
Better understand the goals and motivations of your customers/users.
Leveraging user’s input to identify how a system performs and how easy things are for use.
Looking through the UX design eye and identifying the good and bad practices.
This is just a snapshot of the numerous possibilities. Each of them, as for my designs, are aligned with real needs.
There are plenty of approaches and it is my role to establish what is best for you. Just remember one thing: UX Design is based on user input and data, not on hunches.
The elements above are powerful tools that confirm our hypothesis. The complete process allows us to stay aligned with your customers.
Ok, how does that really translate?
I am glad you asked. Check below what I have been working on lately.
Here is where I can help
Knowing your customers
- User interview
- User personas
- Journey map
- Competitive Audit
- Value proposition
Improving the existing
- Stakeholders Interview
- Heuristic Analysis
- Preference Test
- A/B Testing
- Usability Testing
Creating your next product
- Web sites
- Native applications
- Design Systems
- A bit of coding
Can I have a bit of sales coaching with that?
Yes, and I am glad you are asking. What is the point of a great application or an awesome website if we don’t have the foundation to market it?
Feel free to discuss the sales topic with me. We can add part or a complete sales coaching to increase the success of your new platform.
Do you want to dicuss your project?
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